Our mission is to provide cutting-edge communication solutions to our valued clients across the vibrant landscape of the LA area. As a cornerstone of our team, the Client Relations Manager plays a pivotal role in fostering new client connections and championing the diverse array of products and services offered by our esteemed clients. The Client Relations Manager serves as the face of our clients to new customers and a champion for our current customers. The Client Relations Manager’s primary responsibility will be to identify new prospective customers, promote new services, close sales, and subsequently grow and maintain those relationships. We have a strong track record of sales team advancement within the company and offer a rewarding and fulfilling career path for people who are truly passionate about communications and sales.

The Client Relations Manager role is an exciting amalgamation of business, communications, and sales approaches. We are on the hunt for a polished professional who can not only generate new business but also establish long-lasting relationships. Maintaining our customer base is just as important as signing new customers. The ideal candidate for this role will be someone who is motivated and zealous, as well as someone who has outstanding consultative selling skills and the ability to build relationships from a business standpoint.

Client Relations Manager Responsibilities:

• Maintain a professional business relationship with consumers and potential new clients.
• Develop and implement sales strategies to better promote and sell service packages to customers directly.
• Provide exceptional customer service and address inquiries or concerns promptly.
• Review product knowledge on a daily basis to stay current on any new sales promotions or deals we may be offering for customers
• Collaborate with the sales team to develop personalized solutions tailored to meet each client's specific needs and requirements.
• Conduct product demonstrations and presentations to showcase the features and benefits of our services
• Input customer information into our system accurately and efficiently.

Desired Skills / Knowledge We Look For A Client Relations Manager To Have:

• Previous sales or customer service experience is a plus but not required
• Capable of quickly developing a rapport with various clients and working cross-functionally within other departments of our firm.
• Proven ability to influence potential consumers, with exceptional interpersonal, verbal, and written communication skills.
• Ability to work independently in a fast-paced, multitasking environment with shifting priorities when needed.
• Consumer-focused mindset with a passion for sales.
• Strong organizational skills with the ability to prioritize tasks effectively.

Job Type: Full-time

Pay: $50,000.00 - $57,000.00 per year

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person